Seoul Taxi Overcharging 2026: How Much You Could Lose, and How to Report It

The City of Seoul reviewed 487 complaints from foreign taxi passengers filed between June and December 2025 and found overcharging was the most frequent issue, with complaints climbing through the year to 167 in December alone — 34.3% of the total. Eight cases were confirmed and resulted in administrative penalties, including the Gimpo Airport-to-Yeonhui-dong case with a 23,400-won gap from the metered fare, and a case from Hongdae to Incheon Airport where a late-night, out-of-zone surcharge was wrongly applied. The city says it also explains the QR reporting method on its English, Chinese and Japanese-language websites, but this check could not locate the exact page address — the instructions printed on the taxi receipt itself are the most reliable way in. Once a complaint is filed, the city investigates the driver and issues penalties only for confirmed cases. The complaint figures, case details and the receipt's bilingual rule were checked on the Seoul Metropolitan Government's news portal (news.seoul.go.kr), transportation news release page, on 2026-10-31.