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Scammed on Danggeun Market? Report to Police, Not 1372

Kim Taechoul, ReporterPublished KST
✓ Verified 2026-11-07 · against official sourcesOriginal source ↗A daily paper for first-time visitors to Korea · every morning · Korean · English · Japanese · Chinese · Vietnamese · Indonesian
Figure: Korea Tourism Times — drawn from this article's "At a glance" because no usable photo could be found · Basis Korean National Police Agency · Verified Nov 7, 2026

Bottom line: This one's for short-term stayers — under 90 days, no alien registration card yet. (If you're here long-term, see our articles on alien registration and health insurance instead.) If you get scammed in a person-to-person secondhand deal, like on Danggeun Market, you report it to the police cyber-crime system (ecrm.police.go.kr) or call 112 — not the Korea Consumer Agency's 1372 line. If the problem is with a business instead — a delivery app, a shop, a refund they're refusing — that's what 1372's consumer counseling center, or the 1345 Immigration Contact Center, is for.

If you didn't know: 1372 only handles disputes between a business and a consumer — person-to-person fraud isn't something it accepts. Report a Danggeun scam there by mistake and nothing happens while the clock runs, and the money in the scammer's account gets harder to trace and recover with every hour that passes. Before you ever send money, you can check the other party's phone number or bank account on the police's Cyber Cop lookup for prior fraud reports — one check can save you the entire amount you were about to lose.

At a glance

Person-to-person fraud — police cyber-crime report system ecrm.police.go.kr or call 112 · Online filing is provisional — you still have to visit the police station that covers the case to file formally · Business disputes — 1372 consumer counseling center (consumer.go.kr) or Immigration Contact Center 1345 · Bring before you report — chat logs, the account number, transfer records, screenshots of the listing · Cost — free.

How we checked this

The 1372 Consumer Counseling Center is built to handle disputes between a business and a consumer, so fraud in a private, person-to-person deal like a Danggeun Market sale isn't something it's set up to take in the first place. For that kind of fraud, you file online through the police's cyber-crime report system to get a provisional case number, then still have to go to the police station with jurisdiction to file the formal complaint. In principle, only the victim can file; someone filing on your behalf needs to go through the police's 182 inquiry line or visit in person. Before paying anyone, the police's Cyber Cop lookup tool lets you check whether a phone number or bank account has been reported for fraud three or more times in the past three months. If writing up a police report in Korean is the problem, check first whether the 1345 Immigration Contact Center can connect you to interpretation — though the exact scope of that help isn't spelled out on its own page. This was checked directly on the police cyber-crime report system and the Consumer24 guidance page on Nov 7, 2026.

Verified Nov 7, 2026 · Source: Korean National Police Agency

Source · how this was written — Written by the Korea Tourism Times editorial desk · Original sourcepublished by the body itself — one is enough
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