Seoul Taxi Overcharge 2026: Report via QR or Call 120

From June 19, 2025, Seoul has handed out business-card-style survey slips printed with Seoul tourist-attraction photos at the Incheon and Gimpo airport departure halls, so travelers who don't have time for an in-person interview before their flight can still scan a QR code to report illegal taxi practices they experienced. Seoul's dedicated foreign-language enforcement unit, the first of its kind nationwide, has operated since August 2015; in 2024 alone it conducted 7,435 interviews with foreign passengers and caught 345 violations. Under Korea's Passenger Transport Service Act, a driver caught collecting an unfair fare faces a 200,000-won fine on the first offense, a 400,000-won fine plus 30-day license suspension on the second, and a 600,000-won fine plus revocation of the taxi driver's license on the third. Separately, Seoul worked with the taxi payment-terminal operator T-money Mobility to add English-language final fares, pickup/drop-off times, and late-night/out-of-zone surcharge flags to receipts. This was confirmed on 2026-11-02 on the Seoul Metropolitan Government transportation website (news.seoul.go.kr/traffic), on its "Report Foreign Taxi Complaints Easily via QR" notice and administrative-penalty table, and on the Korea Herald/Herald Business U.S. edition (heraldk.com) article dated January 24, 2026, "Foreigners Still Getting Ripped Off by Taxis."